Privacy Policy for Industry Sage Media
Effective Date: July 23rd, 2024
1. Introduction
Welcome to Industry Sage Media. At Industry Sage LLC (“we,” “us,” or “our”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of your information when you visit our website, www.industrysagemedia.com (the “Site”), or use our services. By accessing or using our Site, you consent to the practices described in this policy.
2. Information We Collect
We collect information in two main ways: directly from you and automatically through your use of our Site.
2.1 Personal Information You Provide: When you fill out a form on our website or interact with our services, we may collect personal information that you voluntarily provide, including but not limited to:
- Full name
- Email address
- Company name
- Job title
- Phone number
- Mailing address
- Any other information you choose to provide
2.2 Information Collected Automatically: We use third-party tools like Google Analytics and HockeyStack to automatically collect certain information about your device and how you interact with our Site. This may include:
- IP address
- Browser type and version
- Operating system
- Device type
- Pages visited and navigation patterns
- Time spent on each page
- Referring website
- Date and time of visits
- Click data
- Language preferences
2.3 Cookies and Similar Technologies: We use cookies, web beacons, pixels, and similar tracking technologies to collect information about your browsing behavior and preferences. For more details on our use of these technologies, please refer to Section 8 of this policy.
3. How We Use Your Information
We use the information we collect for various purposes, including but not limited to:
- Providing and Improving Our Services: To operate, maintain, and enhance our Site and services.
- Communication: To send you newsletters, marketing promotions, service updates, and other communications you have opted to receive.
- Personalization: To tailor content, recommendations, and advertisements to your interests and preferences.
- Analytics: To analyze website usage, track marketing campaign performance, and improve our services and website functionality.
- Customer Support: To respond to your inquiries and provide customer service.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
- Security: To detect, prevent, and address technical issues, fraud, or other illegal activities.
4. Data Sharing and Disclosure
We do not sell your personal information to third parties for their own marketing purposes. However, we may share your information in the following circumstances:
4.1 Service Providers: We may share your information with third-party service providers who perform services on our behalf, including:
- Mail and Newsletter Platforms: For email marketing and communication
- Google Analytics and HockeyStack: For website usage analysis
- Payment processors: To facilitate transactions (if applicable)
- Cloud storage providers: To securely store your information
These third parties are contractually obligated to protect your information and use it solely for the purposes for which it was shared.
4.2 Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
4.3 Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
5. Data Storage and Security
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. These measures include:
- Encryption of data in transit and at rest
- Regular security audits and vulnerability assessments
- Access controls and authentication mechanisms
- Secure data centers with physical and environmental controls
Despite these measures, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations. The criteria used to determine our retention periods include:
- The length of time we have an ongoing relationship with you
- Whether there is a legal obligation to which we are subject
- Whether retention is advisable in light of our legal position (e.g., in regard to applicable statutes of limitations, litigation, or regulatory investigations)
If you choose to opt-out or unsubscribe from our communications, we will delete or anonymize your information promptly from our active databases, subject to any legal or contractual restrictions.
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information. These may include:
- Access: The right to request a copy of the personal information we hold about you.
- Correction: The right to request that we correct any inaccurate or incomplete personal information.
- Deletion: The right to request the deletion of your personal information from our records.
- Opt-Out: The right to opt-out of receiving marketing communications from us.
- Data Portability: The right to receive a copy of your personal information in a structured, machine-readable format.
- Restriction of Processing: The right to request that we restrict the processing of your personal information.
- Objection: The right to object to our processing of your personal information.
To exercise these rights, please contact us using the information provided in Section 11. We will respond to your request within the timeframe required by applicable law.
Please note that some of these rights may be limited where we have compelling reasons to continue processing your information.
8. Use of Cookies and Tracking Technologies
We use cookies, pixels, web beacons, and similar tracking technologies to enhance your experience on our website. These technologies help us understand user behavior, personalize content, and improve our services. Specifically, we use:
- Google Analytics: To analyze website traffic and user behavior
- HockeyStack: For user engagement and conversion tracking
- Facebook Ads: For advertising and remarketing purposes
- LinkedIn Ads: For targeted advertising to professionals
You can control cookies through your browser settings and other tools. However, if you block certain cookies, you may not be able to register, login, or access certain parts or make full use of the Site.
For more details on the specific cookies we use and how to manage them, please refer to our Cookie Policy [www.industrysagemedia.com/cookie-policy].
9. Children’s Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records.
If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us using the information in Section 11.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of any significant changes by posting the new Privacy Policy on our Site with an updated effective date. We encourage you to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
- Email: hello@industrysagemedia.com
We will make every effort to respond to your inquiry in a timely manner.
12. Additional Information for Specific Jurisdictions
Depending on your location, you may have additional rights or we may have additional obligations under local data protection laws. For example:
12.1 California Residents: If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA).
12.2 European Economic Area (EEA) Residents: If you are in the EEA, we comply with the General Data Protection Regulation (GDPR).
When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email or home address. We (or service providers on our behalf) may then send communications and marketing to these email or home addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout“
